Privacy Policy

Your information is collected and stored solely for the purpose of shipping items to you and communicating with you about your purchases. All information will be kept private.

Shipping

Shipping takes four to seven business days. Depending on where you live, the time it may take for your product(s) to reach you may vary. Factors outside of our control (such as mail carrier issues and delays) may also affect the shipping time.

Refunds

Once you have purcased an item, you have 12 hours to request a refund. Anything after that requires that you contact us and explain what is going on. We may or may not be able to grant you a refund, depending on the situation.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at admin@knwbooks.com.

Exchanges

We cannot do exchanges for faulty items. If you find your purchase unsatisfactory, request a refund and explain why you are doing so. We may or may not be able to grant you your money back, depending on the situation

Help

Couldn’t find what you were looking for? Contact us, and we’ll get back to you within three business days.